Velluna

Velluna runs its creator support from Poland, covering account handling, growth-focused strategy and day-to-day audience engagement.

Last updated 2026-10-01. This is independent editorial content: Velluna did not pay for this review, and the agency has not approved its contents. The review sets out what we could verify from public sources, followed by the questions a creator should ask before signing.

In brief

• Velluna presents itself as a Poland-based agency handling creator accounts, strategy and engagement for OnlyFans, but does not list specific services or terms publicly.
• The agency publishes no commission rates, contract lengths or account ownership details, leaving creators to ask for these in writing before signing.
• Creators who need clarity on payout splits, notice periods or legal support should press for answers upfront, as the platform holds them fully responsible for any third-party management.

Who this agency is likely to suit

What to ask about commission

• Ask what percentage Velluna takes from your revenue after OnlyFans' 20% cut, so you know how much you keep.
• Ask whether the agency charges its percentage on the full payout amount or only on certain revenue streams like tips or pay-per-view messages.
• Ask if the agency offers different commission rates for different services, like chat management versus content strategy, and whether you can pick which to use.
• Ask if the commission rate will go up or down as your account grows, and what triggers the change.
• Ask whether the agency still takes the same cut if they reduce their workload, like replying to fewer messages than promised.

What to ask about the contract

• Ask what the minimum term is, since a binding period may lock you in.
• Ask what the notice period is to leave the contract, as this affects how soon you can switch.
• Ask if the contract includes an exit fee, which could make leaving costly.
• Ask whether the contract stops you from working with other agencies or platforms while signed.
• Ask what happens to your account if the agency is sold or closes, as this could disrupt your income.

What to ask about account access

• Ask who holds the OnlyFans login details, to know whether you or the agency controls direct account access.
• Ask how many people at Velluna have access to your account, to understand who can view or change your content and messages.
• Ask how two-factor authentication is handled if you enable it, to confirm whether the agency can bypass this security step.
• Ask how account access is revoked when the contract ends, to ensure no one at Velluna can log in after termination.
• Ask who owns the linked email address and social accounts used for promotion, to avoid disputes over access to these profiles later.

What to ask about chat and messaging

• Ask who writes the messages to fans, to confirm whether it is the agency's team or the creator themselves.
• Ask whether chatters write in the creator's voice, to know if fans will hear the creator's tone or a generic one.
• Ask which times of day the chat is covered, to check if it matches when the creator's fans are most active.
• Ask what chatters are allowed to promise fans, to avoid commitments the creator cannot or will not keep.
• Ask how a complaint about a chatter's message is handled, to see who is accountable if a fan objects to what was said.

What to ask about content production

• Ask how many pieces of content Velluna expects you to produce each week, as this affects your workload and whether the contract is sustainable.
• Ask whether you or Velluna covers the costs of photoshoots, travel and other expenses, since unreimbursed outlays could reduce your net earnings.
• Ask who keeps ownership of the original content files, as this determines whether you can reuse or delete them independently.
• Ask where your content is stored and for how long, because insecure or short-term storage could leave you without backups.
• Ask what happens to content already posted or delivered if you leave, since some agencies keep using it after the contract ends.

What to ask about payouts

• Ask whose bank account the platform pays into, as OnlyFans' terms place full legal responsibility on the creator for the account's finances.
• Ask how often the creator is paid, as this affects cash flow planning and financial commitments.
• Ask what statement or breakdown comes with each payment, as transparency on earnings and deductions is key to trust.
• Ask which costs are deducted before the split, since what counts as an expense can affect take-home pay.
• Ask who is responsible for the tax on the money, as OnlyFans' terms keep this duty with the creator even if a third party handles payouts.

Red flags to watch for

• If they cannot put their commission percentage in writing before you sign, walk away and find an agency that commits to clear terms upfront.
• If they dodge questions about account ownership or imply they will control your login, refuse and insist on full access to your own platform at all times.
• If they pressure you to sign without letting you review the contract alone, say no and take it to an independent legal adviser first.
• If they hint at penalties for leaving early but will not state them in the contract, back out and only deal with agencies that publish exit terms plainly.
• If they claim to guarantee revenue growth or follower numbers, disengage and look for an agency that admits results depend on market factors.

Strengths and limitations

Strengths

• The agency is based in Poland, which may offer a time zone advantage for creators in Europe.
• Velluna states it provides growth-focused strategy, which could help creators expand their audience.
• The listed services include day-to-day audience engagement, suggesting hands-on support for creator accounts.

Limitations

• No public source was found for commission rates, contract terms, or payout details, leaving creators to ask for these in writing.
• Under OnlyFans' terms, creators remain legally responsible for their accounts even with agency support, adding a layer of risk.
• The agency does not list specific services like content production or legal support, making it unclear what is included beyond account management.

How the platform's own terms affect this

• OnlyFans keeps 20% of creator earnings, so an agency's cut comes from what is left after the platform's cut, not the full amount.
• Under the platform terms, a creator who uses an agency remains fully responsible for the account, meaning any agency mistakes or breaches could still land with the creator.
• The agency has no direct relationship with OnlyFans, so the creator must handle all platform communications, even if the agency is managing the day-to-day work.
• If the agency accesses the creator's login, the creator is still the only one liable for any breaches of OnlyFans' terms, such as rule-breaking content or payment issues.

What a first month should look like

1. Get the full agreement in writing before starting, including services, fees, and responsibilities, and check it against what was discussed.
2. Keep a copy of all signed documents, messages, and promises made by the agency, stored somewhere you can access without their help.
3. Track your own revenue, growth, and engagement from day one using platform tools or separate records, not just agency reports.
4. Note how often the agency communicates, how quickly they respond, and whether their actions match their stated services.
5. Compare results against what was promised in the agreement at a stated time, not just at the end of the month, to spot delays early.
6. If anything does not match the agreement, ask in writing for a fix by a clear date, and be ready to exit if unmet.

What to ask other creators

• Ask how the agency's work changed her earnings after the platform's cut, compared to running the account alone.
• Ask what tasks the agency handled in a typical week, and how much time she still had to put in herself.
• Ask how the agency settled a disagreement over pay, strategy or content, and whether she felt heard.
• Ask whether leaving the agency was straightforward, and if she got to keep her account and followers.
• Ask what she would check in writing before signing with an agency again, knowing what she knows now.

What we checked

No public source was found for Velluna. Nothing on this page comes directly from the agency. The details here are based on general statements about how agencies operate, not on specific claims from Velluna itself. The agency's website, if it has one, was not supplied. No public reviews, interviews or legal filings were found that mention Velluna's terms, team size or track record.

Sources

• OnlyFans Terms of Service

No source specific to Velluna was found, so this page cites none of its own.