Account & safety

Learn how to keep your creator account secure, protect your audience and report suspicious activity.

Updating your creator profile

Keep your public information accurate: display name, bio and links should reflect what you actually offer on Exclu. This builds trust with fans and reduces confusion.

If you change your main social handles or want to reposition your content, update your description and key links so new fans always land in the right place.

Security best practices

Use a strong, unique password for your Exclu account and avoid reusing credentials across platforms.

Be cautious with links or messages claiming to be "official support" if they do not come from known channels. When in doubt, contact the team through the official Help Center.

Reporting fraudulent activity

If you suspect someone is abusing your content, impersonating you or scamming your fans, gather as much evidence as possible: screenshots, URLs, timestamps and any relevant messages.

Then reach out to our support team from the contact form in the Help Center. Provide all details so we can review, escalate and take appropriate action.

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A safer space for premium content.

Exclu is built for premium creators and their audiences. Good safety habits on both sides keep the ecosystem healthy.

Quick checklist

• Use a unique password for your account.

• Keep your contact email up to date.

• Double-check URLs before logging in or sharing sensitive info.