Help Center
Find answers about payouts, paywalled links, account security and getting started with Exclu.
Getting started
Learn how Exclu works, who it's for, and how to publish your first paid link.
• What is Exclu and how does it work?
• Which content can I sell?
• How do fans unlock my content?
Payouts & pricing
Understand pricing, 0% commission, payout timelines and supported currencies.
• How does 0% commission work?
• When do I get paid?
• How are refunds handled?
Links & content
Details on paywalled links, file types, previews and how fans experience unlocks.
• Creating a paid link
• Updating or disabling content
• Sharing links on social platforms
Account & safety
Manage your creator account, security settings and fan safety.
• Updating your profile
• Security best practices
• Reporting fraudulent activity
Frequently asked questions
A quick overview of the questions creators ask most often when getting started with Exclu.
What is Exclu and who is it for?
How do payouts and 0% commission work?
Do fans need to create an account to unlock content?
How can I contact support if something goes wrong?
Typically replies in under 24 hours
Still need help?
Describe your issue, share your Exclu links and tell us what happened. Our team will investigate and get back to you as soon as possible.
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